Privacy policy

At TarnHaugh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as Shorts, Skirts, and Tops. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, billing and shipping addresses, email address ([email protected] for inquiries), and payment details (processed securely by third-party payment providers).
  • Order Details: Products you purchase (e.g., Shorts, Skirts, Tops), quantities, sizes, and order history.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site (e.g., pages viewed, time spent).
  • Cookies and Tracking Technologies: We use cookies to enhance site functionality, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

How We Use Your Information

We use your data solely for legitimate business purposes, including:

  • Processing and fulfilling your orders for Shorts, Skirts, and Tops.
  • Communicating with you about order updates, shipping confirmations, and customer service via [email protected].
  • Improving our website, products, and services based on aggregated analytics.
  • Complying with legal obligations, such as tax and accounting requirements.

We do not use your data for marketing purposes without your explicit consent. If you opt in, we may send occasional promotional emails about new arrivals or offers, which you can unsubscribe from at any time.

Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data (e.g., payment information) during transmission using SSL/TLS protocols.
  • Secure servers with restricted access and regular security audits.
  • Data retention for no longer than necessary: order-related data is kept for 5 years to comply with legal requirements, while browsing data is anonymized after 12 months.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share necessary data with trusted service providers to facilitate our operations, such as:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
  • Shipping carriers (e.g., FedEx, UPS) to deliver your orders.
  • Analytics platforms (e.g., Google Analytics) to understand site usage, with anonymized data.

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

Your Rights

Under international privacy laws (including GDPR and CCPA), you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Objection: Opt out of data processing for marketing or analytics purposes.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

International Transfers

As TarnHaugh operates globally, your data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards, such as Standard Contractual Clauses, to protect your data in accordance with applicable laws.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:

Email: [email protected]

We are here to assist you and ensure your privacy is respected.